Pump won't turn on.
Try installing 4 brand-new AA alkaline batteries in the pump and then press the Power button. If the pump works with batteries, then the AC/DC Adapter may be malfunctioning and may need to be replaced.
If the AC/DC Adapter is malfunctioning, call Customer Service for a replacement. AC/DC Adapters are covered by the pump's 120-day limited warranty.
If the pump does not work on batteries, contact Customer Service for assistance. Your pump motor is covered by a 1-year limited warranty.
Note: Customer is responsible for all shipping costs.
Try installing 4 brand-new AA alkaline batteries in the pump and then press the Power button. If the pump works with batteries, then the AC/DC Adapter may be malfunctioning and may need to be replaced.
If the AC/DC Adapter is malfunctioning, call Customer Service for a replacement. AC/DC Adapters are covered by the pump's 120-day limited warranty.
If the pump does not work on batteries, contact Customer Service for assistance. Your pump motor is covered by a 1-year limited warranty.
Note: Customer is responsible for all shipping costs.
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